Intake Specialist

The ideal candidates will have a professional yet friendly attitude, ability to multitask, be punctual and must be willing to learn. They must be fluent in Spanish, be able to read, write and translate during calls/client appointments. Prior experience preferred (but not required). We offer on-the-job training and potential for advancement. Office hours are Monday-Friday, 8:00 am – 5:00 pm (with possible shifts of 9:00 am-6:00 pm or 10am -7pm). The ideal candidate must also have the ability to travel on short notice.

‍Responsibilities:

• Communicate effectively and efficiently over the phone and in-person with clients daily.
• Assist with answering multi-line phone system when needed
• Regular travel alongside attorney
• Aid in occasional administrative tasks

Experience:

• Proven work experience as a Receptionist or call center
• Bilingual Assistant
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Proficient in Google Workspace (Docs, Sheets, Google Calendar)
• Administrative experience (scheduling, data entry, etc.)

Job Type:

‍Full-time

‍Pay:

From $15.00 per hour

‍Benefits:

• Health insurance
• Dental Insurance
• Vision Insurance
• 401k
• Paid time off
• Professional development assistance

Schedule:

‍Monday to Friday

‍Ability to commute/relocate:

‍Baton Rouge, LA 70809: Reliably commute or planning to relocate before starting work (Preferred)

‍Education:

‍High school or equivalent (Preferred)

‍Language:

‍Spanish (Preferred)

‍Willingness to travel:

‍25-100% (Preferred)

‍Work Location:

‍In person